Instagram went down this morning with thousands of social media users unable to log in to the photo-sharing website.
Users worldwide reported problems with the Facebook-owned platform early on Wednesday in an outage which lasted for around an hour.
Attempts to log in on a desktop browser produced a blank page with the message: ‘5xx Server Error’, while on the mobile app users were told that their feed could not be refreshed
Tweets posted by frustrated users suggested the Instagram outage stretched across the globe with the app not working in London, San Francisco or Singapore.
Attempts to log in to Instagram on a desktop browser are producing a blank page with the message: ‘5xx Server Error’, with more than 1,000 people reporting problems this morning
The website DownDetector said the problems had begun at 8.16am British time, which was 3.16am in New York and 5.16pm in Sydney.
People commenting on the website’s updates also reported problems in California, Indonesia, India and Romania.
In Australia, some users apparently went as far as to contact emergency services, with Queensland Police saying: ‘Instagram being down is not a police matter’.
The website and app returned at around 9am in the UK, with one Twitter user saying: ‘Instagram is back, everyone resume your life’.
Google search data showed a spike in searches for Instagram and related terms between around 8am and 9am UK time.
During the outage one Twitter user said: ‘That feeling when you delete Instagram in hopes that it will start working again and you try to re log in and you can’t even get past the login page.’
Another said: ‘I really just turned off my wifi, turned it back on again, tried using my 4g, turned my 4g off and on again, restarted my phone only to come on twitter realizing instagram was down and it wasn’t just me.’
Relieved Instagram users posted on Twitter to say the hour-long outage had ended, after users worldwide reported problems with the Facebook-owned platform
In Australia, some users apparently went as far as to contact emergency services, with Queensland Police saying: ‘Instagram being down is not a police matter’
When has Instagram previously gone down?
The Instagram app and website stopped working for several hours in June this year, with most of the problems reported in Europe.
There were also some outages reported in Japan, the U.S. and elsewhere although not all users appeared to have been affected.
Another problem in January 2018 hit the U.S. particularly hard, especially in northeastern states.
Facebook was also down for users along the West Coast, in Mexico, and in parts of South America.
Parts of Europe also appeared to be affected by the outage, with reports of problems in the UK and Germany.
Both Facebook and Instagram also went down for thousands of users in October 2017.
One tweeted directly to the company, saying: ‘Why is your server down for so long? Showing 503 error code. Put your team to work’.
‘I guess since Instagram is down people can actually socialize in real life,’ one said.
Another wrote: ‘Instagram is down… across the world people are looking up from their phones, confused, angry, tearful.’
Among many users going to Twitter to see if their problems were unique, one said: ‘When you tried to refresh your Instagram page for the longest but checked Twitter, to find out it was down the whole time.’
‘After refreshing and turning on data, then thinking I’d been hacked , I came onto Twitter to check if Instagram is down. Twitter confirmed Instagram is in fact down,’ another said.
And a further Twitter user said: ‘Can’t sleep and Instagram is apparently down. what am I supposed to do now?’
Instagram, which has more than a billion monthly users, said: ‘We’re aware that some users are having trouble accessing Instagram. We’re working to resolve the issue as quickly as possible.’
On Monday Instagram’s co-founders Kevin Systrom and Mike Krieger announced they will leave the company with Adam Mosseri said to take the helm.
Twitter exploded with memes after as frustrated users reported the Instagram outage stretched across the globe, with the app not working in London, San Francisco or Singapore
Instagram went down on Wednesday morning with dozens of social media users unable to log in to the photo-sharing website
HOW DO YOU CHECK HOW MUCH TIME YOU SPEND ON FACEBOOK AND INSTAGRAM?
Facebook and Instagram users can now monitor how much time they spend within the app, thanks to new tools designed to improve your digital health.
The new feature is found in the settings menu of each app.
For Facebook users on iOS, tap on the three line symbol in the bottom-right corner of the app to launch the settings menu.
Android users need to tap the same symbol, but will find it at the top-right.
Scroll down the settings menu and tap on the ‘Your Time on Facebook’ option.
For Instagram, users will need to load the settings page, and then scroll down to the option marked ‘Your Activity’.
Both apps include a breakdown of the exact number of minutes you’ve spent on Facebook and Instagram using a particular device.
This data is presented in the style of a bar chat, with users able to tap any bar to see the total time spent for that particular day.
Scrolling further down the page, Facebook and Instagram include the option to set a daily reminder that sends an alert after you’ve reached the amount of time you want to spend on the app for that day.
You can change or cancel the reminder at any time by heading back to the same settings menu.
In the same settings menu on Instagram and Facebook, you can tap on ‘Notification Settings’ to access an updated ‘Mute Push Notifications’ tool.
This lets you mute all notifications from the social network app for a predetermined period of time.